Play Store

A collection of frequently asked questions related to the Play Store

Content

I bought the app on my watch, do I have to buy it again for my phone?

You should not have to buy it again. Sometimes the Play Store takes a bit longer to figure out that you already bought the app. It might help to restart your devices.

You could try the following:

1. Open the Play Store app on your phone
2. Go to "my apps and games" section
3. On the Library tab, search for Pujie Watch Faces
4. Press the install button

If that does not work it might help to clear the data/storage of the Play Store app:

1. Open the settings of your phone
2. Go to the apps section
3. Look for the Play Store app
4. Tap Storage
5. Tap 'Clear data' or 'Clear storage'

If that does not work, giving it some time is the best solution.

Can't wait any longer? Feel free to contact us.

I bought the app on my watch, but the Play Store does not allow me to install it on my phone?

Sometimes the Play Store takes a bit longer to figure out that you already bought the app. It might help to restart your devices.

You could try the following:

1. Open the Play Store app on your phone
2. Go to "my apps and games" section
3. On the Library tab, search for Pujie Watch Faces
4. Press the install button

If that does not work it might help to clear the data/storage of the Play Store app:

1. Open the settings of your phone
2. Go to the apps section
3. Look for the Play Store app
4. Tap Storage
5. Tap 'Clear data' or 'Clear storage'

If that does not work, giving it some time is the best solution.

Can't wait any longer? Feel free to contact us.

I bought the app on my phone, do I have to buy it again for my watch?

You should not have to buy it again. Sometimes the Play Store takes a bit longer to figure out that you already bought the app. Any additional order will automatically be refunded by Google, you will receive the money back. Some options for fixing this:

It might help to restart your devices.

Otherwise, you could try the following:

1. Open the Play Store app on your watch
2. Go to "my apps" section
3. Search for Pujie Watch Faces
4. Press the install button

If that does not work it might help to clear the data/storage of the Play Store app:

1. Open the settings of your watch
2. Go to the apps section
3. Look for the Play Store app
4. Tap Storage
5. Tap 'Clear data' or 'Clear storage'

If that does not work, giving it some time is the best solution.

Can't wait any longer? Feel free to contact us.

I bought the app on my phone, but the Play Store does not allow me to install it on my watch?

You should not have to buy it again. Sometimes the Play Store takes a bit longer to figure out that you already bought the app. Any additional order will automatically be refunded by Google, you will receive the money back. Some options for fixing this:

It might help to restart your devices.

You could try the following:

1. Open the Play Store app on your watch
2. Go to "my apps" section
3. Search for Pujie Watch Faces
4. Press the install button

If that does not work it might help to clear the data/storage of the Play Store app:

1. Open the settings of your watch
2. Go to the apps section
3. Look for the Play Store app
4. Tap Storage
5. Tap 'Clear data' or 'Clear storage'

If that does not work, giving it some time is the best solution.

Can't wait any longer? Feel free to contact us.